4 RUN – SPA OPERABILITY
Deep Nature has also gained, over the years, great experience in Spa management and implementation. It will share its know-how with you during stage 4. Our team will be on-site to ensure, before and after the opening of the Spa, quality services and management efficiency.
STEP 1: PRE-OPENING
As the Spa takes shape, it is essential to start working on the ingredients that will make it an efficient and goal-oriented system. Among these are choosing partners, selecting and training teams, drafting treatments and service protocols, and elaborating the team and customer vademecum. All of these aspects are fundamental for a coherent, consistent and effective management.
STEP 2: MARKETING & COMMUNICATION
In order for a SPA to start its activities and achieve its objectives, it must first become known by both those who will be working within it and the customers who will be choosing it. It is therefore essential to define an internal and external communication strategy so as to make your Spa acquire a clear positioning and a unique and distinctive identity. Deep Nature provides expertise in this area, offering decisive support for commercial launch relying on its network (both B2B and B2C) in association with its PR department.
STEP 3: MANAGEMENT & DEVELOPMENT
Once the Spa Concept and treatments selected, the internal staff trained, the commercial strategy, the positioning and the marketing tools defined, we will determine together the most appropriate and profitable management formula that will allow you to achieve your objectives.